Pricing
Affordable care for your loved one for about the price of a cup of coffee per day.
Clear plans, no setup fees, and the flexibility to cancel anytime.
About 6 minutes per day
180 minutes per month
- Full platform access
- 1 dashboard user
- 3 emergency contacts
About 13 minutes per day
400 minutes per month
- Everything in Essential
- 2 dashboard users
- 5 emergency contacts
About 25 minutes per day
750 minutes per month
- Everything in Peace of Mind
- 5 dashboard users
- Unlimited emergency contacts
A simpler alternative to traditional care costs
Eva does not replace in-person care, but it can add daily support at a much lower cost.
| Category | EvaCares | Traditional home care |
|---|---|---|
| Monthly cost | From £29.99 | Around £1,500 for 2 hours a day |
| Availability | 24/7 support flow | Limited to scheduled visits |
| Start time | Start quickly | Often subject to waiting lists |
| Visibility | Summaries and alerts | Depends on visit cadence |
Frequently asked questions before you buy
Is Eva a real person or AI?+
Eva is an AI voice companion. The goal is to make the conversation feel warm, natural, and useful, while still being clear that it is an AI service.
What if my loved one refuses consent?+
The service does not begin unless the user gives direct consent during the onboarding call. If consent is not given, regular calls do not start.
What if consent is withdrawn later?+
Consent-based processing can be withdrawn. If the user withdraws consent, the service for that person stops.
What if my parent has dementia or limited capacity?+
EvaCares is designed only for users who can understand the service and provide their own informed consent. The Terms state that the service is not offered to people who lack the capacity to consent for themselves.
What languages and accents does Eva support?+
Eva can understand any language and accent, but right now she speaks English only. Configurable spoken languages and accents are on the roadmap.
Can I cancel anytime?+
Yes. There are no long-term contracts, and you can cancel without penalty.
Is there a setup fee?+
No. The listed price is the price you pay.
Is Eva a medical device?+
No. We provide a non-medical wellness service. Eva is not a substitute for professional medical advice, diagnosis, or treatment.
What if my loved one does not answer?+
Eva retries and can alert the care circle if the missed answer looks unusual.
What if my parent is having a medical emergency mid-call?+
Eva can detect concerning situations and alert the emergency contacts you configure, but we are not an emergency service and do not replace 999 or 111. In a medical emergency, emergency services should still be contacted immediately.
Who receives updates after calls?+
The configured family members or carers on the plan receive summaries, trends, and alerts through the dashboard, with email update options also available.
How is sensitive data handled?+
We protect conversations in transit and at rest, maintain processor agreements and formal governance controls, and document retention, deletion, and data-rights processes.
Can I customise the call schedule and emergency contacts?+
Yes. The service is set up around your chosen routine and care circle, including when calls should happen and who should be contacted if something sounds wrong.
Is there a free trial?+
Yes. We offer a 7-day trial.
Helpful UK guides before you choose a plan
Read practical guidance on loneliness and family support in our UK caregiving blog, including our guide to talking to an elderly parent about loneliness.