Privacy Policy

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, why we collect it, how we use it, and your rights regarding your personal data.

Information We Collect

• Personal Information: We collect personal information that you provide to us, such as your name, contact details, and health information.

• Usage Data: We gather data on how you interact with our services, including call recordings and log files.

• Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns.

How We Collect Information

• Direct Interaction: Information provided directly by you through forms, phone calls with Eva, and other communications.

• Automated Technologies: Data collected automatically as you interact with our website or use our services.

Why We Collect Information

• Service Improvement: To enhance the quality and functionality of our services.

• User Support: To provide personalized support and address any issues you may encounter.

• Compliance: To comply with legal obligations and protect the rights and safety of our users and the public.

Sharing Information with Third Parties

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services.

• Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Your Rights

• Access and Correction: You have the right to access and correct your personal information.

• Deletion: You can request the deletion of your personal data.

• Objection and Restriction: You have the right to object to or restrict the processing of your data.

• Data Portability: You can request the transfer of your personal data to another service provider.

Minors’ Data Collection

We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware that we have inadvertently received such information, we will delete it from our records.

Call Recordings

Any calls to Eva will be recorded for training and quality assurance purposes. These recordings help us improve our services and ensure that Eva provides the best possible support.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact information].

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.